Become a Member

Make playtime easier, more affordable, and even more magical with our membership options.

Whether you visit every week or just a few times a month, our memberships are designed to give you the best value while making Cupcake Kangaroo your little one's favourite place to play.

Weekday sessions per month
Weekend sessions per month
Priority booking
Birthday cookie
Café discount
Party discount
Bring-a-friend offer
Free grippy socks on sign-up

Frequently Asked Questions (FAQs)

Who is the membership for?

The membership belongs to the child — so any parent, guardian, or caregiver can bring them along to play. You don't need to be the person who signed up to use it.

Can siblings share one membership?

Each child needs their own membership. If you have more than one child, you'll need a separate membership per child — get in touch and we can help you find the best option for your family.

Which membership is right for us?

We have two tiers to suit different families. The Mini Roo (£29.99/month) suits families who visit regularly across the week. The Tiny Explorers (£44.99/month) is our best-value option for those who love to visit as often as possible, with the most sessions and the most perks.

Can I give a membership as a gift?

Absolutely — a Cupcake Kangaroo membership makes a lovely gift! Just get in touch at hello@cupcakekangaroo.co.uk and we'll help you set it up.

How many sessions do I get per month?

It depends on your tier:
- Mini Roo — 4 weekday sessions + 1 weekend session
- Tiny Explorers — 8 weekday sessions + 2 weekend sessions

Do all memberships include priority booking?

Yes! Every membership tier includes priority booking, so you'll always get first pick of available sessions.

How far in advance can I book?

Members can book sessions up to 4 weeks in advance — earlier than standard bookings, so you get first pick of popular slots.

Is there a café discount?

Yes — all members receive a café discount. Mini Roo members get 5% off, and Tiny Explorers members enjoy 10% off. A lovely little bonus while the little ones play!

What happens if I need to cancel a session?

Please cancel at least 48 hours before your session so another family can take your spot. Late cancellations or no-shows may result in the loss of that session credit.

Can I pause my membership?

Just get in touch at hello@cupcakekangaroo.co.uk and we'll help you pause or manage your membership.

How do I cancel my membership?

Memberships can be cancelled with 30 days' written notice to hello@cupcakekangaroo.co.uk before your next billing date.

Can my membership be transferred to someone else?

Memberships are non-transferable and are linked to the registered child only.

How many adults can come with my child?

One accompanying adult is included per child. Additional adults are welcome but will need to purchase a standard admission ticket.

Can I bring a friend for free?

The bring-a-friend offer is included with the Tiny Explorers membership. Mini Roo members don't have this perk, but friends are always welcome to book their own tickets!

Can we use the membership at weekends?

Yes — both memberships include weekend sessions. Mini Roo members each get 1 weekend session per month, while Tiny Explorers members get 2. Weekday sessions vary by tier.

Does the socks policy apply to members too?

Yes — all visitors, including members, must wear grippy socks in the soft play area. Please bring a pair along!

What if my child is unwell?

Please don't visit if your little one isn't feeling well — we ask this to keep all our families safe. If you need to rebook, just email us as soon as possible and we'll do our best to help.

Who do I contact if I have a question about my membership?

You can reach our friendly team at hello@cupcakekangaroo.co.uk — we're always happy to help.